Business
New tasks
- Business EmailEmail: Requesting a meetingArrange a meeting with a client to discuss a new project proposal.
You need to arrange a meeting with a client to discuss a new project proposal. Write a professional email to your client, Sarah Chen. In your email: introduce the reason for writing, suggest two possible meeting times, and briefly outline what you would like to discuss.
Write 100–150 words.
- Business EmailEmail: Responding to a complaintA client complains about a recent software update.
You manage a small software company. A client has written to complain that a recent software update has caused problems for their team. Write a professional reply apologising for the inconvenience, explaining what has caused the issue, and describing what steps you are taking to resolve it.
Write 100–150 words.
- ReportReport: Employee satisfaction surveySummarise survey findings for senior management.
Your company has completed an employee satisfaction survey. The results show that staff are happy with their colleagues but concerned about workload and career development. Write a short report for senior management summarising the findings and making two specific recommendations.
Write 150–200 words.
- ProposalProposal: Introducing flexible workingRecommend that the company introduce flexible working hours.
Your manager has asked you to write a short proposal recommending that the company introduce flexible working hours. In your proposal: explain why flexible working would benefit employees, describe how it could be implemented, and address one potential concern.
Write 150–200 words.
- Business EmailEmail: Following up after a job interviewFollow up on a marketing position interview from three days ago.
You had a job interview three days ago for a marketing position at a media company. Write a professional follow-up email to the interviewer. In your email: thank them for the opportunity, briefly restate your interest in the role, and politely ask about the timeline for their decision.
Write 100–150 words.
- Business EmailEmail: Cancelling a business appointmentCancel a meeting with a new business partner you have not met.
An urgent matter has come up and you need to cancel a meeting scheduled for tomorrow with a new business partner you have not yet met. Write a professional email apologising for the cancellation, explaining the reason briefly, and proposing a new date and time.
Write 100–150 words.
- ReportReport: Improving customer serviceAddress recurring complaints about response times and staff.
You work for a retail company. Customer feedback over the last quarter has highlighted recurring complaints about slow response times and unhelpful staff. Write a report for your manager summarising the feedback, identifying the main problems, and recommending two practical improvements.
Write 150–200 words.
- Cover LetterCover letter: Marketing manager positionApply for a Marketing Manager role at an international travel company.
You have seen a job advertisement for a Marketing Manager at an international travel company. The role requires experience in digital marketing, strong communication skills, and the ability to manage a small team. Write a cover letter for this position.
Write 200–250 words.
- Business EmailEmail: Requesting information about a productRequest pricing and trial details for project management software.
You are a purchasing manager interested in a product you saw advertised online — a project management software suite. Write a professional email to the sales team requesting more information about pricing, licensing options, and whether a free trial is available.
Write 100–150 words.
- ProposalProposal: Organising a team-building eventPropose a team-building event for 20 employees.
Your manager has asked you to write a proposal for a team-building event for 20 employees. In your proposal: suggest a specific activity, explain why it would benefit the team, outline a rough budget, and suggest a date.
Write 150–200 words.
- Business EmailEmail: Introducing yourself to a new teamIntroduce yourself to colleagues in three different countries.
You have just started a new job in an international company with team members in three different countries. Write a professional introductory email to your new colleagues. In your email: introduce yourself, briefly describe your background and role, and express your enthusiasm for working with them.
Write 100–150 words.
- ReportReport: Social media performanceAnalyse a drop in engagement and recommend improvements.
You manage the social media accounts for a small business. Over the last three months, follower growth has slowed and engagement has dropped by 20%. Write a short report for your manager analysing what might have caused this, and recommending two specific actions to improve performance.
Write 150–200 words.
- Business EmailEmail: Negotiating a deadline extensionRequest a five-day extension from a client due to a personal issue.
You are a freelance designer and you are working on a project for a client. You realise you will not be able to deliver the work by the agreed deadline due to an unexpected personal situation. Write a professional email to your client explaining the situation and requesting a five-day extension.
Write 100–150 words.
- ProposalProposal: Launching a company newsletterPropose a monthly internal employee newsletter.
Your company currently has no internal communications channel. You believe a monthly employee newsletter would improve morale and keep staff informed. Write a proposal for your manager explaining the purpose of the newsletter, what it would contain, how it would be produced, and what benefits it would bring.
Write 150–200 words.
- Cover LetterCover letter: Junior data analyst positionApply for a Junior Data Analyst role at a fintech company.
You have seen an advertisement for a Junior Data Analyst role at a financial technology company. The company is looking for candidates with analytical skills, attention to detail, and some experience with data tools such as Excel or SQL. Write a cover letter for this position.
Write 200–250 words.
- Business EmailEmail: Thanking a client after a successful projectThank a long-term client after a successful six-month project.
You have just completed a successful six-month project with a long-term client. Write a professional email thanking them for their collaboration, highlighting one or two things that went particularly well, and expressing your hope to work together in the future.
Write 100–150 words.
- ReportReport: Office sustainabilityRecommend three practical steps for a more sustainable office.
Your company has committed to reducing its environmental impact. You have been asked to write a report assessing current waste and energy usage in the office and recommending three practical steps the company could take to become more sustainable.
Write 150–200 words.
- ProposalProposal: Mentorship programmePropose a formal mentorship programme for recent graduates.
Your company employs many recent graduates who have expressed feeling unsupported in their first year. Write a proposal to HR recommending the introduction of a formal mentorship programme. Include: what the programme would involve, how it would be organised, and what benefits it would bring to both mentors and mentees.
Write 150–200 words.
- Business EmailEmail: Declining a job offer professionallyDecline an offer, having accepted another position.
You have received a job offer from a company but have decided to accept a different position elsewhere. Write a professional email declining the offer. In your email: thank them for the offer, explain briefly that you have accepted another position, and express your respect for their company.
Write 100–150 words.
- Cover LetterCover letter: Communications officer positionApply for a Communications Officer role at a non-profit.
You have seen an advertisement for a Communications Officer at a non-profit organisation working on education policy. The role involves writing press releases, managing media relations, and producing internal reports. Write a cover letter for this position.
Write 200–250 words.